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Designing a great booking flow
What the best booking experiences do differently — and how to apply it to WhatsApp.
Published October 30, 2025•By Bookza Team•6 min read
Great booking flows minimize friction and maximize confidence.
Principles to follow
- Offer clear time options
- Confirm details before committing
- Make changes easy (reschedule/cancel)
If you nail these, clients will trust the process and show up.